Our Communication Policy:

As a policy matter we value all contacts made with us at any point of time. Each correspondence is valuable to us and it is always our priority to reply you on top priority. If you do not hear from us within 12 working hours please repeat your communication and assume that we have not received it or that there is some technical snag in our communication system. At Tornos we use the latest communication tools and understand the need of today’s extremely busy lifestyle. It has been our endeavor to reach out to our clients, associates and vendors within the shortest possible time and making this habit our niche in the industry.

At Tornos we each correspondence is of equally priority. We do not priorities inward correspondence and as a result we reply to each one instantly. In case we take some time in giving you the specific reply to your query we let you know that too, this way you are sure that your valuable correspondence has reached us and within what time frame you will hear from us.

Should you have any problems in communicating with us or you find that we are not adhering to our Communication Policy please complaint to us on: feedback@tornosindia.com